Unable to Log-in

Modified on: Thu, 24 Nov, 2022 at 8:27 PM

Please try the following if you are unable to log-in. You will need your username.

On the main log-in page, click on the 'Forgotten your password?' link.

You will be presented with a screen which prompts you to enter your username and email address:

Once added, click on the 'Reset Password' button and a link to re-set your password will be sent to you via e-mail.

If you do not know your username, please do contact the Customer Support team, who will be able to help you log-in.

Please submit a ticket to the team using the 'Create a new ticket' button on this customer portal. 

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