Twitter Insights

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Modified on: Wed, 7 Dec, 2022 at 10:25 PM

You can gain valuable insights about your Twitter Home Page through the Cision Communications Cloud if you have a connected Twitter account. The data we receive is the same in your Twitter account but allows easy access to that social data in your Cision Communications Cloud platform. Click here to learn how to connect Twitter and other Social Media accounts to your system. 

To see the Twitter Insights page:

1. Click the Insights
2. Click Twitter

The following Twitter Insight charts will appear on the page:

1. My Tweets: Number of Tweets by date
2. My Top Tweets: Tweets that have been re-tweeted the most
3. My Total Mentions: Number of mentions you have received by the date
4. Users Who Mention Me the Most: Users who mention you the most by the handle, number of mentions, and followers
5. Word Cloud: Trending topics in your area are displayed using a large font to display the most prominent topics

Selecting a Custom Insights View:

You can change the view of charts that you see on the Insights dashboard.

To change the view,

1. Click on the upside-down triangle next to All Twitter Insights Data
2. Select the section of the dashboard charts that you wish to view.
3. If you have selected a view other than All Twitter Insights Data, the charts that can be included in a report when you click the Download button will be limited to those in the view.

Downloading Individual Charts:

You have the option to download individual Insights charts as either images or data (spreadsheet file). 

To download an individual chart,

1. Hover over the bottom of the chart clicking on the upside-down triangle from the download button that appears.
2. Click the image option to download the chart as a jpeg file.
3.  Click on the data option to download the chart data in a spreadsheet.

Creating a Twitter Insights Report:

You can create a report that includes any combination of Twitter Insight charts

Click the Report button in the upper left-hand corner of the page

Complete the form  that is presented to create the Report

1. Select either PDF or DOC file format
2. Give the report a title (required).
3. Enter a subtitle for the report (if preferred).
4. Check the boxes for charts you want to include in the report
5. Click the Download button

Example Twitter Insights Report:

The below pages are from an Example Twitter Insights Report.